Information Collection and Use
The Ticket Exchange is the sole owner of the information collected on this site. We will not sell,
share, or rent this information to others. Ticket Exchange collects information from our users
at several different points on our website.
This website takes every precaution to protect our users' information. When users submit sensitive
information via the website, your information is protected both online and off-line. When our
registration/order form asks users to enter sensitive information (such as credit card number and/or
social security number), that information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as our order form, the lock icon on
the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, copy and paste
this link; http://www.verisign.com/site/ssl.html . While we use SSL encryption to protect sensitive
information online, we also do everything in our power to protect user-information off-line. All of our
users' information, not just the sensitive information metioned above, is restricted in our offices.
Only employees who need the information to perform a specific job (for example, our billing clerk or
a customer service representative) are granted access to personally identifiable information. ALL
employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any
time new policies are added, our employees are notified and/or reminded about the importance we
place on privacy, and what they can do to ensure our customers' information is protected. Finally,
the servers that we store personally identifiable information on are kept in a secure environment.
If you have any questions about the security of our website, you can send an email to
We request information from the user on our order form. Here a user must provide contact information
(like name and shipping address) and financial information (like credit card number, expiration
date). This information is used for billing purposes and to fill customer's orders. If we have trouble
processing an order, this contact information is used to get in touch with the user.
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage
of a cookie is in no way linked to any personally identifiable information while on our site. Once the
user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site,
the user would not have to log in a password more than once, thereby saving time while on our site. If
a user rejects the cookie, they may still use our site. The only drawback to this is that the user
will be limited in some areas of our site. Cookies can also enable us to track and target the interests
of our users to enhance the experience on our site.
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad
demographic information for aggregate use. IP addresses are not linked to personally identifiable
Notification of Changes
always aware of what information we collect, how we use it, and under which circumstances, if any,
we disclose it. If at any point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will notify users by way of email. Users
will have a choice as to whether or not we use their information in this different manner. We will
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings
with this web site, you can click the 'contact us' link or reach us at:
Ticket Exchange, Inc.
3714 E. Indian School Rd.
Phoenix, AZ 85018